Revision Date: April 16, 2008
1. Types of information we collect:
Our mission is to encourage businesses, homeowners and individuals to get “greener” one step at a time. At GreenVillageGreen.com, among many other things, users (“Users”) can explore green building options and ideas and easily find and contact other Users who have elected to become listed within our public directory (“Directory Members”) which is available on our website. In order to make GreenVillageGreen.com as beneficial to Users as possible, and to facilitate interaction between Users and Directory Members, we collect certain personal and non-personal information.
“Personal information” is information that is associated with your name or personal identity. GreenVillageGreen.com uses personal information to better understand your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured that it will be used only to support your relationship with GreenVillageGreen.com and its Users and Directory Members. We take seriously the trust you place in us. We will not sell, rent or lease your personal information to others. In order to register to become a Directory Member, a User must first complete a registration form which will require the User to give certain personal information (such as the User’s name, address, telephone number and e-mail address). Some or all of this personal information will be listed in the directory at our discretion so that other Users and Directory Members may learn more about you and contact you directly. We may also use such information to determine your suitability for the directory. All such determinations are at our sole and absolute discretion, and we expressly reserve the right to exclude or terminate anyone from the directory for any reason.
On certain pages of the GreenVillageGreen.com website, you may subscribe to the Green Village Green Gazette, which is our free, bi-monthly e-newsletter containing articles relating to sustainable building technologies, services and products, and a link to our website and the directory. Also, from time to time you may be able to order products or services, request information, and subscribe to marketing or other support materials. The types of personal information you provide to us on these pages may include your name, address, telephone number, e-mail address, user IDs and passwords, billing and transaction information, credit card information, and contact preferences. In the event we should arrange an affiliate arrangement with you and you apply for affiliate payments, we will ask you to provide additional information such as your social security number. This information will be used by our financial department for payment and tax reporting purposes.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with the products or services listed on GreenVillageGreen.com. Providing this additional information is optional. We may share aggregated demographic information with our partners and advertisers, but such information will not be linked to any personal information that can be used to identify any individual person.
2. Children's privacy:
GreenVillageGreen.com is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. GreenVillageGreen.com does not knowingly collect information from children under the age of 13 and GreenVillageGreen.com does not knowingly target its website to children under the age of 13.
3. How we use your information:
GreenVillageGreen.com uses personal information for its directory of Directory Members, to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize the GreenVillageGreen.com website. Occasionally we may also use your information to contact you for market research regarding GreenVillageGreen.com products or services, or the products and services of our Directory Members. Your participation in these surveys is completely voluntary and you may choose whether or not to participate and therefore disclose this information.
Personal data collected online may also be combined with information you provide GreenVillageGreen.com through other sources such as subscriptions to the Green Village Green Gazette, or public events such as trade shows or seminars.
Personal data given to GreenVillageGreen.com may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about GreenVillageGreen.com website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
4. With whom we share your information:
GreenVillageGreen.com will not sell, rent or lease your personal information to others. GreenVillageGreen.com will publish certain personal information of its Directory Members in the directory. Otherwise, we will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information.
Suppliers and service providers are required to keep confidential the information received on behalf of GreenVillageGreen.com and may not use it for any purpose other than to carry out the services they are performing for us. Our list of service providers may change or we may contract with additional service providers to better accommodate our customers. GreenVillageGreen.com will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
GreenVillageGreen.com or its affiliates could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, we may share some or all of your personal information with the merging or acquiring entity on a confidential basis.
5. Your choices:
GreenVillageGreen.com gives you the choice of receiving a variety of information that complements our products and services. In addition to the Green Village Green Gazette, you may have opportunities to subscribe to receive certain product- and service-specific information and other marketing communications such as new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of GreenVillageGreen.com communications by postal mail, e-mail and telephone. You can make or change your choices by email at any time. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, billing, or support.
6. Your privacy preferences and opting out:
To opt-out of the directory after becoming a Directory Member, or to opt-out of communications you have expressly requested (such as e-mail lists, product updates, etc.), use any of the following methods:
Contact us by e-mail from the email address on file with GreenVillageGreen.com. In the subject line of your email, put "opt-out" or "unsubscribe" and in the body of the email specifically list those services you wish to opt-out of. Write your specific request to the GreenVillageGreen.com Privacy Office. Be sure to provide your name, e-mail and postal address, and relevant information about your GreenVillageGreen.com subscriptions and registrations
7. Access to and accuracy of your information:
GreenVillageGreen.com strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable efforts to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of GreenVillageGreen.com's website may limit access to specific individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to GreenVillageGreen.com and use the link in the “Members” section.
8. Keeping your information secure:
GreenVillageGreen.com is committed to protecting the personal information you provide to us which is not being listed in the directory or otherwise being shared with third parties with your permission. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, GreenVillageGreen.com has attempted to put in place appropriate physical and managerial procedures to safeguard the information we collect. In the event of any breaches to our security system of which we become aware, we will notify you if it is reasonable to believe that your personal information was acquired by any unauthorized person.
We do not ask for your credit card information.
9. Changes to this Policy:
10. Contacting us:
c/o Green Village Green LLC
P.O. Box 22366
Knoxville, Tennessee 37933